Shipping policy

All orders will be shipped using services available through the Canada Post®, as to save customers on the cost of shipping all items shipped outside of Canada with a value of, or in excess of $50.00 may be delivered through Canada Post Registered Mail®, while all orders shipped within Canada will be shipped with Canada Post Regular Mai/Package Services®. This is merely the default shipping method as to save customers a substantial amount of money on the cost of shipping, WE HIGHLY RECOMMEND AND URGE ALL CUSTOMER when possible, to contact us for a shipping method of superior quality as these services (as is the case for most services such as with Canada Post® and US Mail®) do not provide a tracking number by default. If you would like a service with a tracking number and a greater level of insurance, we will ship domestic packages through the Canada Post Registered Mail® service, a service with a tracking number, higher insurance and signing upon receipt of the product. These services incur a substantial increase in price, so they are not used as a default services, but are HIGHLY recommended for orders of a substantial value. For combined shipping, please contact Timbrell Cockburn Cunha© for more information, as this service is available and happily provided. Timbrell Cockburn Cunha© does not claim and excludes where applicable responsibility for missing and damaged items due to postal services, as all items are delivered in the condition described and shown in all postings (documented through the use of photography prior to dispatch). We strongly urge all customers with any concerns about shipping and e-commerce to contact us for one of the recommended shipping services. If items fail to arrive due to issues on the part of your mail provider, we will attempt to recover all costs from the associated mail service and all its counterparts abroad, but this, as is the case with all services and stores, cannot be guaranteed as often this is due to incorrect addresses being provided by buyers and local postal services failing to uphold a high standard of service. All orders will be shipped to the exact address provided by buyers at the time of purchase, your addresses will be copied and pasted as they are with little or no editing (only where it is necessary for formatting as to fit the necessary postal tag) to the addresses as they are found on receipt from the buyer. ENSURE all addresses are valid and accurate prior to the completion of your transaction; if you are unsure, please contact Timbrell Cockburn Cunha© or your local mail service prior to ordering. All items will be posted during the next full business day.